At Reloco, we value your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our delivery and relocation services.
We may collect personal details such as your name, contact number, email address, pickup and delivery addresses, and payment information necessary to process your bookings.
Your information is used to provide our services, improve customer support, process payments, and communicate with you about your orders.
Our app may collect Approximate and/or Precise Location data for the following purposes:
• To enable core app features (e.g., device functionality, service customization, or background features if applicable).
• To improve app performance and user experience.
• To provide relevant services based on the user’s location (if applicable).
Location data is processed only within the app and/or our servers to provide the above features.
We do not sell or share location data with third parties except as required to provide the service (e.g., Google services, analytics).
Users can disable location permission at any time through their device settings. However, disabling this permission may limit certain features of the app.
We use secure servers and encryption to protect your personal data from unauthorized access or misuse.
We do not sell or rent your information. Data may be shared only with trusted service partners (like logistics and payment providers) solely to fulfill your service requests.
If you have questions about this Privacy Policy, please email us at heyreloco@gmail.com.